Order Status

Updated: 5th March

🌡️ Hot Weather Shipping Notice

October to March: chocolate orders ship Monday to Wednesday only, to avoid parcels sitting in depots over weekends and risking melting.

Express Post orders may ship on Thursdays if your postcode is within Australia Post’s next-day network. Check coverage here.

During extreme Sydney heat (33°C+), orders may be held briefly to reduce melting risk and dispatched once conditions are safe.

✅ Completed orders

  • Orders 1000- 8110

Note: If your order is within the completed range and has not yet been sent, please contact us. Some orders may also be held back during hot weather.

🏭 In production

  • Orders 8111 - 8189
    Estimated completion Saturday 7th March and Sunday 8th March
    Shipping Monday 9th & Tuesday 10th March

⏳ Awaiting production

  • Orders 8190+

These orders will move into production once the current batch is completed.

📦 Need help

If your order is marked as completed but you haven’t received a dispatch confirmation email, please contact us and we’ll check it for you.


Thanks for your patience and support while we make your order fresh and get it out as quickly as possible. ❤️