Order Status

Updated: Monday 20th April


🌡️ Hot Weather Shipping Notice

October to mid-April: chocolate orders ship Monday to Wednesday only, to avoid parcels sitting in depots over weekends and risking melting.

Express Post orders may ship on Thursdays if your postcode is within Australia Post’s next-day network. Check coverage here.

During extreme Sydney heat (33°C+), orders may be held briefly to reduce melting risk and dispatched once conditions are safe.

✅ Completed orders

  • Orders 1000- 8470

Note: If your order is within the completed range and has not yet been sent, please contact us. Some orders may also be held back during hot weather.

🏭 In production

  • Orders 8471- 8499
    Estimated completion Tuesday 21st April
    Shipping Tuesday 21st and Wednesday 22nd April

⏳ Awaiting production

  • Orders 8500+

These orders will move into production once the current batch is completed.

📦 Need help

If your order is marked as completed but you haven’t received a dispatch confirmation email, please contact us and we’ll check it for you.


Thanks for your patience and support while we make your order fresh and get it out as quickly as possible. ❤️