FULL DESCRIPTION
DELIVERY
Free Regular shipping is available on orders over Australia-wide.
We offer Regular, Express, and Express Insulated shipping (with an ice pack and double insulated bubble wrap).
Please note:
- Melted chocolate is not covered by Australia Post’s returns or compensation policy. We strongly recommend selecting Express or Express Insulated at checkout to reduce the risk of melting.
- Once dispatched, delivery times vary depending on the shipping option selected.
Estimated delivery times (as a guide only):
- Regular: 1–6 business days
- Express: 1–3 business days
For full details, please read our Delivery & Shipping Policy. here.
CHANGE OF MIND & RETURNS
Due to the perishable nature of our products, we’re unable to accept change-of-mind returns once an order has been dispatched. Our items are freshly made using high-quality ingredients and have a short shelf life, which means returned food products cannot be resold.
If your item arrives damaged or compromised, please contact us as soon as possible, as it may be eligible for a replacement or refund. For full details, please see our Returns Policy here.